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Exciting news! The new member App is here.
Healthcare at your fingertips, 24/7! The Redirect Health Member App is the easiest way to contact the Redirect Health Team, speak to a healthcare provider, refill prescriptions and more!
Learn More About the Redirect Health Member App
The Redirect Health Member App is the easiest way to contact the Redirect Health Team for all your healthcare needs. We’re available to help 24/7/365.
EVERYTHING YOU WANTED IN AN APP AND MORE!
Download Your App
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Register & Login Select “Register” at the bottom of the login screen and enter your first and last name and date of birth. Next, you’ll receive a text verification code so you can create a username and password. If prompted at login, allow location data while using the app.
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Verify Your Information Select “My Membership Card” to verify your membership information. If you notice any incorrect information, you can select “Update” to update it instantly. If you have dependents that plan on using the app, double-check you entered their email and mobile phone number correctly.
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Rate us 5-stars on the App Store once you get through the process. If you need additional help, please contact us at AppSupport@RedirectHealth.com.
How to Access Care Without the App
Use the Extra Help form to request an ID card.
Our Team is Available 24/7/365.
A member of our team will contact you ASAP.
Something not working? Let us know & we’ll escalate your problem.
Everything you want in a healthcare app!!
Get the Most Out of Your Plan
Learn all about the benefits you’ll receive with your membership.
Frequently Asked Questions
Here are the most Frequently Asked Questions about our medical plans.
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Great question! By scheduling through the app you can be sure you’ll get the most out of your benefits and your healthcare appointments. Routine care appointments coordinated by Redirect Health are always a $0 copay.
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First, try closing out of the app and reopening. If that does not work, try restarting your device. Make sure your device’s operating system is updated to the most recent version.
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Make sure the mobile number you entered is correct. If it is correct, try turning off Wi-Fi as sometimes it can interfere with receiving text messages. Lastly, try restarting your device.
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Ensure you are connected to data (4G/LTE/5G) or Wi-Fi and that the link you followed matches your device (App Store for iPhone users, Google Play for Android/non-Apple users). Lastly, try restarting your device.
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If you are experiencing other app-related technical issues, please contact us at AppSupport@RedirectHealth.com
Freedom Benefits Group
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