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Simply contact us 24/7 using the Redirect Health Member App. We've also provided more information to get the most out of your benefits.
The Redirect Health Member APP
Register at the bottom of the login screen and enter your information. Follow the steps to create a username and password.
Verify your membership information. If you have dependents that plan to use the app, double-check you entered their email and mobile phone number correctly. * Note – it is best practice for spouses and older dependents to download the App on their own phones to access care.
Rate us 5-stars on the App Store once you get through the process. If you need additional help, please contact us at AppSupport@RedirectHealth.com.
Use the Extra Help form to request an ID card.
A member of our team will contact you ASAP.
Our Team is Available 24/7/365.
Something not working? Let us know & we’ll escalate your problem.
You’ll have access to healthcare facilities in all 50 states to ensure convenient and affordable access to care wherever you are. Our plans maintain a truly open network, allowing you to keep your provider, use a Redirect Health provider, or access over 700,000 other providers excelling in a range of specialties. When you contact our Redirect Health Team, they’ll determine whether your medical needs require an in-person visit. If they do, our team will reach out to your preferred medical provider to schedule an appointment.
Learn all about the benefits you’ll receive with your membership.
Here are the most Frequently Asked Questions about our medical plans.
Scheduling is easy. All you need to do is contact us on the Redirect Health Member App or call us at 888-407-7928.
With Redirect Health, you can keep your existing relationships with your doctors. All you have to do is call us first, and we’ll take care of the scheduling!
When you contact us, you’ll always get the best prices on your prescriptions. Once we find a fair price, we’ll call in your prescription and work directly with the pharmacy to secure it.
All you need to do is to first contact us either through the Redirect Health Member App or by calling 888-407-7928 – we will schedule the visits for you and make sure you get fair pricing for all of your visits. You should never pay more than you have to for healthcare.
Just contact us with the Redirect Health Member App or give us a call at 888-407-7928! We’ll take care of everything.
If you ever think it’s taking too long to get something done, we want to know about it right away so that we can help fast-track things. Maybe you’re having trouble getting through to us, or maybe you’re getting a bill from a doctor that doesn’t make sense, or if anything else is frustrating you – Fill out this form and our team will jump on it.
Freedom Benefits Group
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